Dr. Ulla Peters
University of Luxembourg
Institut for Social Research and Interventions
11, Porte des Sciences
Notes on online dispute resolution
Online dispute resolution according to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor prepared to participate in a dispute resolution procedure before a consumer arbitration board.